Each user of theprowebsitedesign.com is liable to agree to the stated terms of services on this page. Any disagreements terminate all services, usage, or consultation from theprowebsitedesign.com to the disagreeing party.

Extensive Terms

The terms ‘you’, ‘your’, ‘customer’, and ‘user’ are referred to the people using or reviewing theprowebsitedesign.com. Moreover, the terms ‘company’, ‘us’, and ‘we’ are referred to the brand The Pro Website Design.

You can make a request when the initial designs for the website are offered. However, once you approve the initial layout, the initial cancellation becomes void, and the refund request will not be entertained unless we fail to render further committed services i.e. inner page Designs, UI/UX, Front and Backend Development, CMS, Deployment and more.

No refund requests will be entertained after the final files have been delivered.

For website packages, no refund will be entertained once website development has been completed or once the website has been deployed live.

For video animation packages, no refund request will be entertained after the designing of the storyboard.

The stated terms and conditions (hereby) sustain that The Pro Website Design is rightful and free for revising, amending, changing, and adding to the terms of services at any point in time. The clients or users would not be officially notified of such an act. However, the team of The Pro Website Design suggests its clientele and users regularly check the terms of services & privacy policy page to stay up-to-date.

Regarding the terms of services, The Pro Website Design has no tolerance for unruly behavior, unkind behavior, and any sense violation of these terms and conditions of the company. In order to manifest the confidence of our clients, their properties like logo, content, brand, or any other property will solely be theirs, and The Pro Website Design will have no authority over it. Until stated, The Pro Website Design doesn’t infer any endorsement, sponsorship, or recommendation over a client’s property.

The Pro Website Design completely reserves the rights and ownership of the resources that belong to the company itself.

Project Proposal

The service process of The Pro Website Design is as feasible as possible for the clientele. To elevate the projects, we offer custom services for our clients to incorporate their ideas through our online resources and expert teams. We would keep the online avenues open for our former clientele for a good relationship and any sort of assistance in the future as well.

Endorsement

It is to be noted that The Pro Website Design plays no certain role in deciding the type of information being shared or how it is shared or presented over the website of its clientele. It concludes any sort of claim of impropriety against the website of our client should directly exclude The Pro Website Design and its entire team. We shall not be accountable for such claims where all the authority and decisions belong to our clients.

On the other hand, the clients of The Pro Website Design are liable to defend or indemnify the reputation and official name of The Pro Website Design by all means. In any worsen case, the clientele of The Pro Website Design is to bear the lawyer’s fees for the company.

Accountability

We intend to deliver a smooth experience to all our users by a decrease in causalities that you might face due to online disruptions. In case the files at the client’s end are deleted, corrupted, or lost, or if the server is unresponsive, The Pro Website Design cannot be held accountable for such cases and damage claims.

The Pro Website Design has no ownership and authority over our clients’ personal belongings and properties. It includes their names, brand names, logos, content, graphics, pictorials, themes, trademarks, etc.

Data Loss & Backup

In case of a loss with regards to the data at the end of the client, we are not accountable or liable to recover, compensate or regenerate the data for the client.

The users of The Pro Website Design are informed of all the consequences and risks related to or affiliated with using the services of the company. The users (by further using or choosing to use the services of the company) automatically or deliberately gives their consent and approval of the stated terms and regulations of The Pro Website Design.

It involves but is not limited to loss ensuing from:

  • The web data transfer
  • nterruption or delays in website access
  • The unwarranted or unjustified use of primary information of the users
  • Receival of email messages fails
  • Lost or deletion of email messages
  • Incapability to use our mail service
  • The application procedural of your services for your clients
  • Misstatements, omissions, or errors of service and information provided under this agreement

The Phase of Denial

The authority and rights of stating the terms which violate the regulations of the policies and constitutions remain only to The Pro Website Design. We decide what and who violates our terms of services. With the same concern, the company has full rights to terminate or cease the services to any candidate or user for a particular period.

In case where a single facet stated as the provision is invalid, it does not nullify the remaining policies. Furthermore, The Pro Website Design investigates and verifies the term against the resolute standards. It permits us to modify our regulations in an intelligible set of rules, making it fair for our clientele to adhere to the basic intent of The Pro Website Design.

The Copyrights & Trademark

It is obligatory for the clientele of The Pro Website Design to provide reliable evidence of ownership of the below-mentioned properties. This condition is only applicable to the entire clientele of The Pro Website Design when they apply for certain web design and development or other services from the company.

The properties include but are not limited to:

  • Names
  • Brand Names
  • Product Names
  • Ideas
  • Logos
  • Illustrations
  • Visuals
  • Images
  • Graphics
  • Content
  • Trademarks
  • Pictures

In addition to it, if the above-mentioned properties belong to The Pro Website Design, the complete ownership will belong to the company itself. In case where the client requires the copyrights, proper documentation stating the terms, reasons, and agreements would be required. In the same case where the company doesn’t permit sharing the trademarks, the entire clientele must oblige and respect the decision of the company. Our clientele is also expected to protect the company from any sustaining harm during the process.

Revision Policy

The Pro Website Design do entertain the revision requests. However, the number of revisions is dependent on the initial package selection for the service of The Pro Website Design. Whereas we permit 2-3 revisions to our clients only if the initial concept and idea are not changed or affected in any way. For extra revisions and major changes, additional charges would be applied to the project.

100% Money Back Guarantee

The Pro Website Design offers a 100% Money Back Guarantee on all its design services. Customers can claim 100% of their money paid for the service back under the following circumstance:

If you are unsatisfied with the initial designs of the logo or the website. You can request a 100% refund on your project.

Refund Policy

The Pro Website Design offers a 100% Refund on all its design services, however it is not an unconditional 100% refund and certain terms & conditions may apply.

For the cases of refunds:

The Pro Website Design has a separate support team to evaluate the evidence provided for the refund claim and prepare the case study. In the same regard, The Pro Website Design has complete authority to reject a refund claim if the client is found guilty of violating even a single term of services stated by the company.

The final decision of a refund claims approval or denial lies with The Pro Website Design, which, is supported by a case study of the project. The clientele of The Pro Website Design is obliged to respect the decision backed by pieces of evidence and case study provided by the support team of The Pro Website Design.

Procedure to claim for a refund:

Contact The Pro Website Design through:

  • Email
  • Toll Free
  • Live Chat Support

The claim request would be strictly analyzed by the support team of the company, and 2 – 3 revisions would be catered to the client as compliments. However, if the dissatisfaction continues, the specific project would be directed to the compliance of the company and would be keenly investigated. The highlighted concerns of the refund request from the client-side would be taken into notice, and the client would be updated on the procedure via the official company email.

Dominant Cognizance

The stated terms of services mentioned on this page of theprowebsitedesign.com are approved by the company. The Pro Website Design ascends any form of written or verbal compound formerly agreed and disclosed policies and terms. Each client of The Pro Website Design is expected to adhere to the stated and current set of terms and conditions to use the site and services of The Pro Website Design.

For any further queries or concerns, you are free to contact our customer support through:

Toll Free: (877) 865 0327

Email: info@theprowebsitedesign.com

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to The Pro Website Design.

Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from The Pro Website Design. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.

For mobile communications, reply "STOP" or “Unsub” “Unsubscribe” to any SMS message you receive from us. The SMS will be stopped right away.

Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

Changes to Policy

The Pro Website Design reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

Contact Us

If you have any questions or concerns regarding this policy, please contact us at support@theprowebsitedesign.com

100% Satisfaction Guarantee

We rework the ordered design and keep on revising it until you are 100% satisfied (depending upon your package).

Domain and Hosting

Domain and hosting will be provided for free with website packages, where applicable.

All the email accounts provided with website packages can be configured on third party email soft-wares such as outlook. Each email account will have 10MB of space.

If you are not hosting your website with us, we will not provide email accounts.

There is no refund for the hosting, domain or email server package

Delivery Policy

All design order files are delivered to My Account as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client's account area. All design order files are delivered to "My Account" as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client's account area. We deliver all our customized design orders via e-mail within 5 to 7 days of receiving your order. We offer a RUSH DELIVERY service through which you can have your first logo samples within 48 hours by paying just $100 extra! For further assistance, contact us at 24-Hour Customer Support Center.

Record Maintenance

We keep a record of your finalized design once we provide you the final files.

If you require the final files again in the future we can send them to you at your request.

Customer Support

We offer 24-Hour Customer Support to address your queries and questions.

You can contact us any time and we guarantee to respond immediately.

Communication Policy

YOU agree that The Pro Website Design is not liable for any correspondence from email address (es) other than the ones followed by our own domain i.e. "..@theprowebsitedesign.com" or/and any toll free number that is not mentioned on our website. The Pro Website Design should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address (es) under our own domain name or/and via toll free number i.e. already mentioned on The Pro Website Design Website.

Access to Information

To access The Pro Website Design services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete. If The Pro Website Design believes the information that you have provided is not correct, current, or complete, The Pro Website Design has the right to refuse your access to any services or any of its resources, and to terminate or suspend your account at any time.

The Pro Website Design is operating under a PCI DSS compliant company; therefore it is authorized to keep your credit card information on file that can be used for any recurring service, additional development hours, server or network equipment required to develop or launch your website without any prior notification. However, our representatives always bring this in knowledge so that you are aware about all the processes.

100% Unique Design Guarantee

At The Pro Website Design we guarantee that all of our customers' logos are made from scratch. This way you will have a logo that is tailor made for your requirements. We guarantee that your logo will be unique and impress your clientele

Exclusions

The Company will assist the Client with the integration of 3rd party plugins and APIs but any third party integration required to assist with the functionality of the website will be STRICTLY standard. The Company will not have anything to do with any third party dealings during the development of this project. All additional work will require a separate fee agreement.

The representatives may use the pseudo names depending on which region they are interacting in order to facilitate and do a better communication with our customers because we deal in the global market.

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to The Pro Website Design.

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from The Pro Website Design. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

• For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.

• For mobile communications, reply "STOP" or “Unsub” “Unsubcribe” to any SMS message you receive from us. The SMS will will be stopped right away.

4. Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

5. Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy

The Pro Website Design reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at info@theprowebsitedesign.com.

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